AI Settings

Configure how AI assistants interact with conversations in your inbox.

Behaviour

Configure how AI assistants interact with your inbox.

Setting	Description
Assistant	Select the default AI assistant to use for inbox conversations (e.g. "Wexio AI (Default)")
Chat History Context	Number of messages to load for AI context. `0` = disabled, max = `100`
Enable sending contact details	Send people's profile to the AI to provide more personalised responses. This sends personal details of the user to the AI

For creating and configuring assistants, managing knowledge base, and setting up providers — see the AI section.

Configure how AI processes different types of media attachments in inbox conversations.

Setting	Description
Transcribe Audio Messages	Automatically transcribe incoming audio messages using AI so the assistant can read and respond to voice content
Analyze Images	Allow AI to analyze incoming images to understand visual content and provide relevant responses. Enabling this adds image processing to the AI pipeline, which may increase response time
Analyze Documents	Allow AI to read and analyze incoming documents (PDF, Word, etc.) for context-aware responses
Analyze Videos	Allow AI to analyze incoming video content to understand and respond to visual media. Video analysis requires more processing time and may noticeably increase AI response time

Transcriptions appear alongside the original audio message in the chat.