Zapier

Zapier's Webhooks by Zapier action can POST to a Wexio inbound URL at the end of any Zap. That turns any app Zapier supports into a trigger for Wexio flows.

Provider docs: Setting up webhooks in Zapier

Setup

1. Connect It in Wexio

Go to Settings → Webhooks and API → Webhooks → New connection → Inbound and keep Authentication mode on Shared secret (default). Copy the endpoint URL and the webhook secret.

2. Add a Webhooks by Zapier Step

In your Zap, add Webhooks by Zapier → POST.

Field	Value
URL	The Wexio endpoint URL
Payload type	`Json`
Data	Your JSON fields. Zapier's field picker suggests them from the trigger step
Headers	`x-webhook-secret` = the Wexio webhook secret

Use Zapier's Custom Request action (POST) to pass the body as a raw JSON string instead of Zapier's key/value pairs. It lets you set Content-Type: application/json explicitly, which some payload shapes (nested objects) need.

3. Resolve Contacts, Capture the Schema and Bind a Flow

This is the same as for any inbound setup.

Set Identifier type and JSON path on the Wexio connection, for example Email with $.customer.email.
Tap Capture schema, run the Zap once and let Wexio learn the fields.
Add a Webhook Received trigger on a flow and pick this connection.

Example - New Google Form Response to WhatsApp Template

Zap trigger: Google Forms, new response
Zap action: Webhooks by Zapier, POST to Wexio
Payload: { "customer": { "phone": "{{response_phone}}", "name": "{{response_name}}" }, "survey": "nps" }
Wexio connection: identifier Phone number, path $.customer.phone
Wexio flow: Webhook Received, then WA Template "thank_you_survey" with {{webhook.customer.name}}

Troubleshooting

Symptom	Cause	Fix
Zap test returns 401	The `x-webhook-secret` header is missing or mis-cased	Copy the secret fresh and make sure the header name matches exactly
Zap test returns 400 `INVALID_JSON`	Payload type was set to Form	Switch to `Json`
Zap runs but no flow fires	`IDENTIFIER_NOT_FOUND` in history	The contact does not exist in Wexio yet, or the JSON path is wrong
Duplicate flow runs	Zapier retried on a slow response	Add the header `X-Idempotency-Key: {{bundle_id}}`. Wexio dedupes replays

Custom Shared Secret - how the shared secret header works
Inbound Webhooks - auth modes, contact resolution and response codes
Webhook Received - the trigger that starts your flow
Webhook History - check why a request failed