Configure

Bot Protection

Ask visitors to pass a Cloudflare Turnstile check before they can chat

The Bot protection section in the Integration group turns on a Cloudflare Turnstile check. It is off for a new widget and has no plan requirement. Turn it on if you see abuse. It follows the draft-and-Save model.

Bot protection section with the Bot protection switch, the site key, secret key and Clear keys button
  1. Create a Turnstile widget in your Cloudflare account.
  2. Open Bot protection and turn on Bot protection.
  3. Paste the Turnstile site key. It starts with 0x. A key that does not look right shows This does not look like a Cloudflare site key (it starts with 0x).
  4. Paste the Turnstile secret key. It must be at least 20 characters. It is stored encrypted and never shown again. The field reads Configured. Type to replace it once a key exists.
  5. Click Save changes.

Clear keys removes both keys. The key fields are disabled while the switch is off.

The site key is public and appears in your visitors' browser. For how the check behaves in the widget, see Sessions & Prefill.

Was this page helpful?

Integration Settings

The Integration group - widget name and on/off switch, allowed origins and the shared secret, with links to bot protection, analytics and AI agent

Analytics

Choose whether the widget records the pages visitors view and the links they click

On this page

Related