Configure
Content & Surfaces
Where each part of the widget's content is set in the Widget settings
The Content group of the Widget settings controls what is in the widget. Which parts visitors see is set under Layout. All of it follows the draft-and-Save model.
| You want to | Go to | Page |
|---|---|---|
| Set the greeting and Home blocks | Home | Home |
| Set the header title, welcome messages and slash commands | Messenger | Messenger |
| Show related content under articles, manage sources | News & help | News & Help |
| Add languages and pick a strategy | Languages | Localization |
| Switch tabs on or off, set the default tab | Layout | Layout |
| Upload logos and avatars, hide the badge | Branding | Branding |
| Require sign-in, Google, passkeys | Sign-in | Visitor Sign-In |
| Ask for details before a chat | Pre-chat form | Pre-Chat Form |
| Choose Profile tab fields | Profile fields | Profile Fields |
Related
- Brand Editor - the four groups and the toolbars.
- Config Reference - the full option schema.