Configure

Content & Surfaces

Where each part of the widget's content is set in the Widget settings

The Content group of the Widget settings controls what is in the widget. Which parts visitors see is set under Layout. All of it follows the draft-and-Save model.

You want toGo toPage
Set the greeting and Home blocksHomeHome
Set the header title, welcome messages and slash commandsMessengerMessenger
Show related content under articles, manage sourcesNews & helpNews & Help
Add languages and pick a strategyLanguagesLocalization
Switch tabs on or off, set the default tabLayoutLayout
Upload logos and avatars, hide the badgeBrandingBranding
Require sign-in, Google, passkeysSign-inVisitor Sign-In
Ask for details before a chatPre-chat formPre-Chat Form
Choose Profile tab fieldsProfile fieldsProfile Fields

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