Welcome to Wexio
The all-in-one customer messaging and automation platform
Wexio is a powerful platform that helps businesses manage customer conversations, automate workflows, and scale their communication — all from a single workspace.
What is Wexio?
Wexio connects your messaging channels (Telegram, WhatsApp, Instagram, Viber) into a unified inbox, lets you build automated flows, manage contacts, and leverage AI assistants — all without writing code.
Quick Links
Getting Started
Set up your workspace and connect your first channel
Inbox
Manage all customer conversations
Flows
Build visual workflow automations
AI Assistants
Configure AI-powered auto-responses
Integrations
Connect messaging channels and third-party services
Templates
Browse and share reusable flow templates
Core Features
| Feature | Description |
|---|---|
| Inbox | Unified messaging hub — search, chat with message types, editor with AI, collections, contact profile |
| People | Customer database with contacts, custom fields, CRM sync, and bulk operations |
| Flows | Visual automation builder with 27 card types across 6 categories, 7 trigger types, version history |
| AI | Assistants, copilot, 8 AI actions, knowledge base, multi-provider support (OpenAI, Anthropic) |
| Templates | Browse and share reusable flow templates across the community |
| Library | Quick replies with variables and WhatsApp message templates |
| Integrations | 4 channels (Telegram, WhatsApp, Instagram, Viber), CRM (HubSpot, Salesforce, BigQuery), AI providers |
| Billing | 5 plan tiers (Free → Enterprise) with operation-based pricing and AI token billing |
| Security | AES-256-GCM encryption, SSO/SAML, 2FA, passkeys, RBAC (Owner/Admin/Editor/Agent) |
| Support | Built-in ticket system for bug reports, feature requests, and help |