Webhooks and APIOutbound
chat.deleted
Emitted when a chat is removed along with its contact
A thread goes away when its contact is removed - deleting a contact removes their threads and emits one chat.deleted per thread. There is no standalone "delete this thread" action, and the thread's messages do not each produce a message.*.deleted.
type: chat.deleted
Fired when a chat record is removed.
When it fires
- A contact is removed, and Wexio removes each of their threads. You get one event per thread.
data shape
type Data = {
chat: Pick<ChatPayload, "id" | "integrationId" | "channel">;
deletedAt: string; // ISO-8601 UTC
};Only the slim identifying fields are included - by the time this event fires, the full record is gone. See ChatPayload slim variant.
Example envelope
{
"id": "evt_c3d4e5f6-0a1b-2c3d-4e5f-6a7b8c9d0e1f",
"type": "chat.deleted",
"timestamp": "2026-04-24T14:10:00.000Z",
"data": {
"chat": {
"id": "6804f4c2a6f9f35f6e66f1a1",
"integrationId": "67f95b0126a4d1c9e3f0aa12",
"channel": "WHATSAPP"
},
"deletedAt": "2026-04-24T14:10:00.000Z"
},
"meta": {
"eventId": "evt_c3d4e5f6-0a1b-2c3d-4e5f-6a7b8c9d0e1f",
"event": "chat.deleted",
"occurredAt": "2026-04-24T14:10:00.000Z",
"organisationId": "6640f3d5c8a0d7e8b7f20222",
"connectionId": "6640f45ac8a0d7e8b7f2014a",
"apiVersion": "2026-04-01",
"attempt": 1
}
}Related
chat.createdchat.updated- Shared Types -
ChatPayloadslim variant - Envelope & Delivery