SettingsInboxInbox SettingsConfigure AI behaviour, media processing, and spam protection for your inboxCopy MarkdownOpenInbox settings are organised into two tabs: AI SettingsConfigure AI assistant behaviour, chat history context, contact details, and media processing (audio, images, documents, video)Spam ProtectionEnable spam protection, configure block modes, view outbound status, and review block historyExplore the docsGetting Started3Getting StartedOnboardingWorkspace OverviewInbox9InboxConversations & ThreadsSearch & FiltersPosts & CommentsCollectionsMentions & Internal NotesContact ProfileAI SettingsSpam ProtectionChat4Chat ViewChat HeaderAI BarLive CollaborationMessages20Message TypesText MessagesMedia MessagesButton MessagesMedia Button MessagesList MessagesLocation MessagesLocation Request MessagesContact MessagesPoll MessagesTemplate MessagesCTA URL MessagesGame MessagesDice MessagesStory MessagesCallback MessagesPin MessagesSystem MessagesInternal NoteUnknown MessagesEditor9Message EditorAttachmentsAudio RecordingAI ActionsTemplate SendingFlow EditorCanvasVariablesVersion HistoryPeople7PeopleMerging ContactsSplitting ContactsErasing a ContactCRM SyncJobsBulk OperationsFlows1FlowsTriggers8TriggersMessage ReceivedFirst VisitCatch AllReturning UserWebsite LoginScheduled TriggerWebhook ReceivedCards29Flow CardsText CardQuestion CardWhatsApp Template CardWhatsApp List Message CardWhatsApp Catalog CardWhatsApp Product CardWhatsApp Products CardMedia CardAudio CardDocument CardButton CardMedia Button CardAudio Button CardDocument Button CardNote CardAI Text CardAI Classification CardAI Text-to-Speech CardAI Agent CardHTTP Request CardOutbound Webhook Event CardAssign Operator CardCondition CardSub-flow CardWait CardWait Timeout CardUpdate Contact CardCRM CardSettings11Flow SettingsSettingsGeneral SettingsTeam ManagementSecurity SettingsMessagesPlan & BillingPeopleLabelsAI SettingsDatabaseAI4AIAI SkillsKnowledge BaseAI ProvidersAssistants2AssistantsTemplatesAI Actions14AI ActionsSuggest ReplySummarizeGrammar CorrectionSimplifyExpandTranslateTone AdjustmentCustom PromptGenerate ImageEdit ImageText-to-SpeechTranscribeTranslate TranscriptTemplates2Flow TemplatesPublishing TemplatesBroadcasts9BroadcastsCreate a BroadcastAudience FilterSchedulingFallbacks & Template RoutesLifecycle & CancellationDelivery & LogsRetry Failed ContactsLimits & PermissionsWebhooks & API3Webhooks & APIInbound WebhooksWebhook HistoryOutbound26Outbound WebhooksEnvelope & Deliveryconversation.createdconversation.updatedchat.createdchat.updatedchat.deletedmessage.inbound.createdmessage.inbound.updatedmessage.inbound.deletedmessage.outbound.createdmessage.outbound.updatedmessage.outbound.deletedcontact.createdcontact.updatedcontact.deletedcontact.mergedcontact.splitpost.createdpost.deletedcomment.createdcomment.updatedcomment.deletedflow.<suffix> - Custom Flow Eventsorganisation.deletedShared TypesIntegrations28IntegrationsMake.comZapiern8nStripePaddle Billing v2Revolut BusinessShopifyPaystackRazorpayGitHubGitLabBitbucket CloudLinearVercelNetlifySlackMailgunPagerDutyZendeskSvix (generic)ClerkResendCustom HMACCustom Shared SecretIntegrationsCRM IntegrationsAI ProvidersDocumentation5Ops UsageSecuritySupport TicketsWelcome to WexioChat Update MessagesMessaging Channels5Messaging ChannelsTelegramWhatsAppInstagramViberAccount5AccountProfileAccount SecurityPreferencesOrganisation InvitationsAPI42Connecting an AI AgentAuthenticationBillingChangelogChannel ConstraintsErrorsAPIWhat the API Does Not CoverGetting StartedRate LimitsAPI KeysChannelsClient OrgsContactsContentManaging the InboxReading the InboxOverviewMessagingTeamUsageWebhook SubscriptionsChannelsContactsContentInbox ManagementInbox ReadsOperation ReferenceMessagingTeamTech ProvidersTypesChat EventsComment & Post EventsContact EventsConversation EventsEnvelope & DeliveryWebhooksmessage.outbound.statusMessage EventsOrganisation EventsShared TypesMCP Server7Channels & TemplatesChat ControlContactsInbox ReadsMCP ServerMessagingTeamWeb Widget37Conversations & ThreadsCreate a WidgetWeb WidgetQuickstartTranscript DownloadGoogle & PasskeyHMAC (user_hash)AuthenticationSigned JWTSessions & PrefillAppearanceContent & SurfacesBrand EditorLocalizationSetupTheming & CSS VariablesHelp CenterContentContent IngestionNewsExamplesExample - React App (npm)Example - React (ESM CDN)Example - Script LoaderExample - Web ComponentVersion Pinning & OriginsAngular ComponentEmber IntegrationInstall MethodsReact ComponentScript LoaderVue ComponentWeb ComponentAPI ReferenceWidgetConfig SchemaWebIntegration Data ModelReferenceSecurity SettingsConfigure Enterprise SSO (SAML 2.0) for your organisationAI SettingsConfigure AI assistant behaviour and media processing for your inbox