SettingsInboxInbox SettingsConfigure AI behaviour, media processing, and spam protection for your inboxCopy MarkdownOpenInbox settings are organised into two tabs: AI SettingsConfigure AI assistant behaviour, chat history context, contact details, and media processing (audio, images, documents, video)Spam ProtectionEnable spam protection, configure block modes, view outbound status, and review block historyBrowse the full documentationGetting StartedGetting StartedOnboardingWorkspace OverviewInboxInboxSearch & FiltersCollectionsMentions & Internal NotesContact ProfileAI SettingsSpam ProtectionChatChat ViewChat HeaderAI BarLive CollaborationMessagesMessage TypesText MessagesMedia MessagesButton MessagesMedia Button MessagesList MessagesLocation MessagesLocation Request MessagesContact MessagesPoll MessagesTemplate MessagesCTA URL MessagesGame MessagesDice MessagesStory MessagesCallback MessagesPin MessagesSystem MessagesInternal NoteUnknown MessagesEditorMessage EditorAttachmentsAudio RecordingAI ActionsTemplate SendingFlow EditorCanvasVariablesVersion HistoryPeoplePeopleJobsBulk OperationsFlowsFlowsTriggersTriggersMessage ReceivedFirst VisitCatch AllReturning UserWebsite LoginScheduled TriggerWebhook ReceivedCardsFlow CardsText CardQuestion CardWhatsApp Template CardWhatsApp List Message CardWhatsApp Catalog CardWhatsApp Product CardWhatsApp Products CardMedia CardAudio CardDocument CardButton CardMedia Button CardAudio Button CardDocument Button CardNote CardAI Text CardAI Classification CardAI Text-to-Speech CardAI Agent CardHTTP Request CardOutbound Webhook Event CardAssign Operator CardCondition CardSub-flow CardWait CardWait Timeout CardUpdate Contact CardCRM CardSettingsFlow SettingsSettingsGeneral SettingsTeam ManagementSecurity SettingsMessagesPlan & BillingPeopleLabelsAI SettingsDatabaseAIAIKnowledge BaseAI ProvidersAssistantsAssistantsTemplatesAI ActionsAI ActionsSuggest ReplySummarizeGrammar CorrectionSimplifyExpandTranslateTone AdjustmentCustom PromptGenerate ImageEdit ImageText-to-SpeechTranscribeTranslate TranscriptTemplatesFlow TemplatesPublishing TemplatesBroadcastsBroadcastsCreate a BroadcastAudience FilterSchedulingFallbacks & Template RoutesLifecycle & CancellationDelivery & LogsRetry Failed ContactsLimits & PermissionsWebhooks & APIWebhooks & APIInbound WebhooksWebhook HistoryOutboundOutbound WebhooksEnvelope & Deliverychat.createdchat.updatedchat.deletedmessage.inbound.createdmessage.inbound.updatedmessage.inbound.deletedmessage.outbound.createdmessage.outbound.updatedmessage.outbound.deletedcontact.createdcontact.updatedcontact.deletedflow.<suffix> - Custom Flow EventsShared TypesIntegrationsIntegrationsMake.comZapiern8nStripePaddle Billing v2Revolut BusinessShopifyPaystackRazorpayGitHubGitLabBitbucket CloudLinearVercelNetlifySlackMailgunPagerDutyZendeskSvix (generic)ClerkResendCustom HMACCustom Shared SecretIntegrationsCRM IntegrationsAI ProvidersDocumentationOps UsageSecuritySupport TicketsMessaging ChannelsMessaging ChannelsTelegramWhatsAppInstagramViberAccountAccountProfileAccount SecurityPreferencesOrganisation InvitationsSecurity SettingsConfigure Enterprise SSO (SAML 2.0) for your organisationAI SettingsConfigure AI assistant behaviour and media processing for your inbox